Frequently asked questions
You may return any unworn, unwashed items with tags attached within 14 days of receiving your online order for a full refund.
Return Policy: Fine jewelry, sale items, intimates, swimwear, and personalized items are FINAL SALE and may not be returned. Items purchased with promo or discount codes are also not included. Any product that is damaged upon receipt must be reported to Customer Service within 48 hours of delivery. We reserve the right to refuse a refund if the items have any signs of wear, alterations, misuse or damage that has not been reported. Please contact our customer service at hello@shopmorley.com if you have any questions.
ShopMorley.com offers pre-paid return labels on all eligible U.S. orders. Click here to begin your return. Please include the Packing Slip in your package and check off the boxes for all items being returned. Please also note that an $8.95 charge will be deducted from your refund total for the use of our return labels.
Shopmorley.com does not currently offer merchandise exchanges or store credits.
You may return any unworn, unwashed items with tags attached within 14 days of receiving your online order for a full refund.
Return Policy: Fine jewelry, sale items, intimates, swimwear, and personalized items are FINAL SALE and may not be returned. Items purchased with promo or discount codes are also not included. Any product that is damaged upon receipt must be reported to Customer Service within 48 hours of delivery. We reserve the right to refuse a refund if the items have any signs of wear, alterations, misuse or damage that has not been reported. Please contact our customer service at hello@shopmorley.com if you have any questions.
ShopMorley.com offers pre-paid return labels on all eligible U.S. orders. Click here to begin your return. Please include the Packing Slip in your package and check off the boxes for all items being returned. Please also note that an $8.95 charge will be deducted from your refund total for the use of our return labels.
Shopmorley.com does not currently offer merchandise exchanges or store credits.
You may return any unworn, unwashed items with tags attached within 14 days of your in-store purchase for store credit ONLY.
Return Policy: Fine jewelry, sale items, intimates, swimwear, and personalized items are FINAL SALE and may not be returned. We reserve the right to refuse a store credit if the items have any signs of wear, alterations, misuse or damage that has not been reported. Please contact our customer service at hello@shopmorley.com if you have any questions.
IN-STORE/ONLINE SEPARATION POLICY: We reserve the right to have separate online policies from our in-store policies. Orders placed over the phone are treated like an in-store sale, and therefore subject to our in-store return policy. Click here for more information on our separate return policies.
You may return any unworn, unwashed items with tags attached within 14 days of your in-store purchase for store credit ONLY.
Return Policy: Fine jewelry, sale items, intimates, swimwear, and personalized items are FINAL SALE and may not be returned. We reserve the right to refuse a store credit if the items have any signs of wear, alterations, misuse or damage that has not been reported. Please contact our customer service at hello@shopmorley.com if you have any questions.
IN-STORE/ONLINE SEPARATION POLICY: We reserve the right to have separate online policies from our in-store policies. Orders placed over the phone are treated like an in-store sale, and therefore subject to our in-store return policy. Click here for more information on our separate return policies.
Yes, you can return items purchased online at any of our retail locations! Just bring your items to the store, and you’ll receive a full refund within 14 days of receiving your order.
Yes, you can return items purchased online at any of our retail locations! Just bring your items to the store, and you’ll receive a full refund within 14 days of receiving your order.
Gift cards that are purchased in store can only be used at the location in which you received it. Gift cards purchased online can be used both online and in person at their corresponding stores. Click here to purchase an online gift card.
Gift cards that are purchased in store can only be used at the location in which you received it. Gift cards purchased online can be used both online and in person at their corresponding stores. Click here to purchase an online gift card.
No, store credit can only be used in-store and is not applicable for online purchases. If you have store credit, we encourage you to visit one of our retail locations to redeem it. Our staff will be happy to assist you with your purchase!
No, store credit can only be used in-store and is not applicable for online purchases. If you have store credit, we encourage you to visit one of our retail locations to redeem it. Our staff will be happy to assist you with your purchase!
Yes! We will gladly pack up your order and have it ready for you to pick up at the location requested at checkout.
Yes! We will gladly pack up your order and have it ready for you to pick up at the location requested at checkout.
Need help?
Please contact our customer service at hello@shopmorley.com if you have any questions.